Terms and Conditions

Effective Date: [Insert Date]

1. Introduction

Welcome to Genecine (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Eligibility

To purchase from Genecine, you must be at least 18 years old and legally capable of entering into a binding contract. By placing an order with us, you confirm that you meet these requirements.

3. Products and Services

  • Product Availability: All products and services are subject to availability. We reserve the right to discontinue or modify products and services at any time without notice.
  • Product Descriptions: We strive to ensure that product descriptions and images are accurate. However, we do not warrant that product descriptions, images, or other content on our website are complete, reliable, current, or error-free.
  • Pricing: Prices are subject to change without notice. The price of a product will be as stated on our website at the time you place your order.

4. Ordering and Payment

  • Order Process: To place an order, you must provide accurate and complete information, including billing and shipping details. You will receive an order confirmation via email once your order is processed.
  • Payment: Payment is required at the time of order placement. We accept various payment methods, including credit/debit cards and bank transfers. All payments must be made in GBP (£).
  • Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including if we suspect fraud or if the product is unavailable.
  • Order Cancellation: If you wish to cancel your order, please contact us immediately. Orders that have already been shipped cannot be canceled, but you may return the items in accordance with our Return Policy.

5. Shipping and Delivery

  • Shipping: We offer shipping within the UK and internationally. Shipping costs and delivery times vary depending on the destination and the shipping method selected.
  • Delivery: Delivery times are estimates and may be subject to delays beyond our control. We are not liable for any delays in delivery.
  • Risk of Loss: Risk of loss or damage to the products passes to you upon delivery. If you receive a damaged product, please notify us immediately.

6. Returns and Refunds

  • Return Policy: We accept returns for most products within [Insert Number] days of delivery. To initiate a return, please contact us with your order details. Returned products must be unused, in their original packaging, and in resalable condition.
  • Refunds: Refunds will be processed within [Insert Number] days of receiving the returned product. Refunds will be issued to the original payment method, minus any applicable restocking fees.
  • Exchanges: We do not offer exchanges. If you wish to exchange a product, please return the original item and place a new order.

7. Warranties and Disclaimers

  • Product Warranty: We provide a limited warranty for our products against defects in materials and workmanship. The warranty period and terms vary by product. Please refer to the product documentation for specific warranty details.
  • Disclaimer: Except as expressly stated in these Terms, we make no warranties, express or implied, regarding our products or services. All products are provided “as is” without any warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the fullest extent permitted by law, Genecine shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services. Our total liability for any claim arising out of or relating to these Terms shall not exceed the amount you paid for the product in question.

9. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Genecine or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works based on our content without our express written permission.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by and construed in accordance with the laws of England and Wales.
  • Dispute Resolution: Any disputes arising out of or in connection with these Terms shall be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the updated effective date. Your continued use of our services after any changes indicates your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Genecine
[Insert Address]
Email: [Insert Email Address]
Phone: [Insert Phone Number]


These Terms and Conditions are designed to comply with applicable UK laws and regulations, including consumer protection laws.